Care Home Packers and Movers are facing an increasing demand for multi-modal transport from consumers in the form of journey planning and seamless travel from origin to destination. Interoperability is becoming a key enabler across PTOs and other transport agencies such as toll operators. Today, digital natives are looking for superior travel experience through omni-channel interaction, single payment interface, contactless travel, and integration to social media. This is fuelling the need for PTOs/agencies to look at new ways of driving efficiencies by making operations more intelligent with Machine Learning on sensor data across areas such as predictive maintenance, transit scheduling and traffic management.